Refund Policy

At HairCrushStore.com, we want you to be completely satisfied with your purchase. If for any reason you are not entirely happy with your order, we offer a straightforward refund or exchange policy. Please contact our customer service team within 10 days of receiving your order to initiate a return. Items must be in their original condition, unworn, and with tags attached for us to process your refund or exchange. Shipping costs are non-refundable, and customers are responsible for return shipping unless the item received is defective or incorrect. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Refunds will be issued to the original method of payment within a reasonable timeframe. For more details or to initiate a return, please contact our customer service team.